Exam 6201.1 VCE

Avaya 6201.1 is a certification exam to test IT expertise and skills. If you find a job in the IT industry, many human resource managers in the interview will reference what Avaya related certification you have. If you have Avaya 6201.1 certification, apparently, it can improve your competitiveness.

ITCertKing is an excellent source of information on IT Certifications. In the ITCertKing, you can find study skills and learning materials for your exam. ITCertKing's Avaya 6201.1 training materials are studied by the experienced IT experts. It has a strong accuracy and logic. To encounter ITCertKing, you will encounter the best training materials. You can rest assured that using our Avaya 6201.1 exam training materials. With it, you have done fully prepared to meet this exam.

Exam Code: 6201.1
Exam Name: Avaya (Avaya Contact Center on Avaya Aura(TM) Communication Manager and Avaya Call Management System Implementation Exam)
One year free update, No help, Full refund!
Total Q&A: 55 Questions and Answers
Last Update: 2013-10-11

Now passing Avaya certification 6201.1 exam is not easy, so choosing a good training tool is a guarantee of success. ITCertKing will be the first time to provide you with exam information and exam practice questions and answers to let you be fully prepared to ensure 100% to pass Avaya certification 6201.1 exam. ITCertKing can not only allow you for the first time to participate in the Avaya certification 6201.1 exam to pass it successfully, but also help you save a lot of valuable time.

Before you decide to buy ITCertKing of Avaya 6201.1 exam questions, you will have a free part of the questions and answers as a trial. So that you will know the quality of the ITCertKing of Avaya 6201.1 exam training materials. The Avaya 6201.1 exam of ITCertKing is the best choice for you.

6201.1 Free Demo Download: http://www.itcertking.com/6201.1_exam.html

NO.1 A customer needs helpwith maintaining service leveltargets.
Which Advocate feature will make automated adjustments to overload settings?`
A. Dynamic Threshold Adjustment
B. Service Objective
C. Dynamic Percent Allocation
D. Vector Queuing Priorities
Answer: A

Avaya   6201.1   6201.1

NO.2 Toactivate, which three options require an Avaya authorization password? (Choose three)
A. simultaneous CMS Supervisor logins
B. the number of agents thatthe CMS can report on
C. the number of users that can be administered in the CMS
D. the number of ACDs thatthe CMS system can monitor
E. features assigned to each user
Answer: A,D,E

Avaya certification training   6201.1   6201.1   6201.1 certification training

NO.3 A customer has purchased 5200 agent licenses and each agent has been assigned at least 3 skills.
Which two values would be a valid Data Storage Allocation entry for "Maximumagents lagged in"?
(Choose two)
A. 10400
B. 15600
C. 100000
D. 500000
Answer: A,B

Avaya   6201.1 certification   6201.1 exam   6201.1 pdf

NO.4 The Quick Credit call center opened at 8 a.m. on the Friday, the day after a holiday By8:30, the
customer service line had received 6 customercomplaints all1 stemming from calls to the center the day
before. Callers complained thatthey received the all agents are busy
recording but regardlesshow long
they waited, were never answered.
What caused callers to be queued even though the Quick Credit call center was closed onthe holiday?
A. The Communication Manager was down.
B. An agentforgotto log out.
C. The holiday recording was not functioning properly.
D. The holiday was not administered in the holiday tablet
Answer: B

Avaya   6201.1 certification training   6201.1   6201.1 exam simulations

NO.5 When connecting the service PC to S8800, the cable connects the System Management Ethernet
connector port.
Which port is used when hooking the monitor to the CMS T5220?
A. SER MGT Port
B. NET MGT Port
C. NET 1Port
D. XVR-300XB port
Answer: A

Avaya exam simulations   6201.1   6201.1 pdf   6201.1

NO.6 Click theexhibit button
A Miami basedmedical center is defining evacuation procedures for severe weather conditions The center
has decided to plan for two types evacuations, major and minor During a minor evacuation; the center
willstaff only a few medical answer line agents to answer critical callsmajor evacuation the answer line will
not be staffed instead of reaching alive agent, callers willreceive a pre-recordedinformation
Inthe example vector segment, what is represented by the Ein steps 2 and 3?
A. E is a standard vector code for evacuation
B. E has been administered as a Feature Access Code
C. Ehas a vector variable that is changed when an evacuation is required
D. E is assigned to a VDN that routes calls to an evacuation vector
Answer: D

Avaya   6201.1   6201.1 exam prep

NO.7 Which two CommunicationManagerfeatures does the VALcircuit pack support? (Choose two.)
A. Music-an-hold
B. Voice over IP
C. Integrated Announcements
D. Local Announcements
Answer: C,D

Avaya   6201.1 certification training   6201.1 test

NO.8 A technician integratesthecustomer snetwork and links the CM reference between CM and CMS is
greater than 24 hours.
Whatcan be done to fix the problem?
A. Shutdown the CMS to the ak prompt level and adjust the BIOS time.
B. Run the script /cms/install/autotime to synchronize the Communication Manager's time to the CMS
C. In. CMS, login as root and use the /cms/datesync command to sync the CMS and CM time.
D. FromSolarislogin as root and use the date command
Answer: B

Avaya   6201.1   6201.1   6201.1 test questions

NO.9 A customer just upgraded their CMS to releaseR16 from release Rt4. Theswitch is releaseCM4 and is
not going to be upgraded to CM 6untilnextweek
When the switch is upgraded,what needs to happen before the link will come up using theCM6 protocol?
A. Only the reporting adjunct in the switch needs to be changed to R16 CMS.
B. Only the switch release in the CMS needs to be changed to CM6.
C. Both the reporting adjunctthe switch and the switch release in the CMS need to be updated
D. It is not necessary fareither the reporting adjunct orthe switch release to change.
Answer: C

Avaya study guide   6201.1 exam prep   6201.1   6201.1 certification training

NO.10 In an active non-Expert agent selection (AES) environment, what is each hunt group known as?
A. Agent
B. Split
C. Skill
D. Vector
Answer: C

Avaya   6201.1   6201.1

ITCertKing offer the latest 646-206 exam material and high-quality CAT-221 pdf questions & answers. Our 00M-620 VCE testing engine and 000-955 study guide can help you pass the real exam. High-quality JN0-694 dumps training materials can 100% guarantee you pass the exam faster and easier. Pass the exam to obtain certification is so simple.

Article Link: http://www.itcertking.com/6201.1_exam.html